Avaliability & Delivery
Substitution and Seasonal Availability Disclaimer
AVANE endeavours to fulfil all orders in compliance with product descriptions, however flower orders may be subject to seasonal and product availability. AVANE reserves the right to substitute flower varieties when necessary, however we will always take utmost care to ensure the final product is similar in quality to the requested item. Substitutions and alterations to the style of a product will be of similar in quality and value.
Delivery
AVANE offers a same day delivery 5 days a week across metro areas in Hobart and a one to four day delivery service to other Tasmanian Towns, rural areas or other areas in Australia. The cost of delivery is dependent on suburb and fees start from $15. For all orders in the Hobart CBD area, delivery is FREE for orders over $100.00. Our delivery hours are between 8.00am and 6.00pm. Please note we are not able to guarantee delivery at a specific time of day. Our courier partners do not provide same day or next day delivery services to regional parts of Australia but please get in touch if you would like to arrange a custom delivery and we will be more than happy to facilitate this if we can. Unfortunately we cannot send to PO Boxes as part of our delivery option.
Once a gift has been delivered to a concierge or front desk or hospital at the address specified we cannot be held responsible for the gift getting to the recipient.
We do not send our flowers interstate, however we do send plants.
If sending a hamper interstate, we do not send products that require refrigeration such as cheese, we will substitute the products for products of the same value to make up the hamper.
We do not deliver on a Sunday, except for Occasions such as Mother's Day and Valentine's Day.
Same Day Delivery please place your order online by 2pm Weekdays. Saturday delivery can delivery can be organised in advance. We do not deliver on a Sunday, except for Occasions such as Mother's Day and Valentine's Day. Check out our delivery information or call us if you have any questions.